Tuesday, December 22, 2009

Spreading a little cheer!

You know what really grinds my gears? (ha ha! a little Family Guy humour for everyone)
Officially my first rant on this blog, but it has merit.
I was talking with a friend today about how people can be rather rude to customer service people during the holidays. Here i'm talking about tellers, waiters and waitresses, gas station attendants, etc. You get the picture. People are so mean to customer service people.
IT MAKES ME SICK!
Who do people think they are, and where do they get off treating tellers etc. like crap?
Theses are the people that look down on the customer service people because of the job they hold.
The customer service personel get yelled at, and treated like dirt, when 9 times out of ten the things they are getting yelled at for are completely out of their own control.
Take for example the gas station attendant who gets yelled at because the price of gas is what it is. The attendant can't do anything about the price of gas, but they're the ones pumping it so they get dumped on.
These idiots, you know the ones i'm talking about, decide that because they had a bad day and spilled coffee on their tie, they have the right to treat another human being like absolute garbage.
I've had just about enough of these people. So here's what i propose.
It is generally quite easy to tell which of the customer service people you or i encounter have had a bad day. Even if you feel as though you think you should complain about something, instead try to encourage that person and make their day. You will feel a whole lot better, and you may have saved the day for that person. They work so hard, and still have to treat people nice because it's their job, when they are the ones that have a right to yell at the customer. Give them a high five or even a hug. Do something to show your support for their work and the effort they put forth.
It's all about spreading a little cheer, but not just during the holidays, do it all year round.

1 comment:

Anonymous said...

oh my goodness you have taken the words right out of my mouth. I have been working in customer service for over 6 years and the amount of times I have gotten yelled at for things that either weren't my fault or didn't fall into my job category is ridiculous. practically infinite. the amount of times i have ranted on this subject is ... well, numerous. just ask my parents. and i always make sure that i am extra-nice to customer service people. always. i never yell. never lose my temper. never even complain. lol.